Hey there!
So I'm having major issues with my Lumia 920. I was playing a game a few nights ago, when the phone locked up completely. I let the phone set for a few minutes, then did the soft reset (down volume, power). The phone booted normally, then when I went to start using the phone again it locked up once more. The soft reset didn't bring it back around, so I tried the hard reset (down volume, camera then power button) and it vibrated and the screen went black. Now the phone won't respond to any input. When I plug it into the computer, it came up saying that the driver qhsusb_dload couldn't be found. I went out and found the driver, one for the Qualcomm chipset inside, and loaded it on my computer, Windows 7 64-bit. Now, when plugged in, the computer will recognize the USB device, but it can't do anything with it. Even in the Nokia Care Suite, having flashed the phone once before when it bricked, there is no way that I can get the phone to even come back to the notorious gears screen. Has anyone run into this issue?
Thanks so much!
So I'm having major issues with my Lumia 920. I was playing a game a few nights ago, when the phone locked up completely. I let the phone set for a few minutes, then did the soft reset (down volume, power). The phone booted normally, then when I went to start using the phone again it locked up once more. The soft reset didn't bring it back around, so I tried the hard reset (down volume, camera then power button) and it vibrated and the screen went black. Now the phone won't respond to any input. When I plug it into the computer, it came up saying that the driver qhsusb_dload couldn't be found. I went out and found the driver, one for the Qualcomm chipset inside, and loaded it on my computer, Windows 7 64-bit. Now, when plugged in, the computer will recognize the USB device, but it can't do anything with it. Even in the Nokia Care Suite, having flashed the phone once before when it bricked, there is no way that I can get the phone to even come back to the notorious gears screen. Has anyone run into this issue?
Thanks so much!