Continuum Touchpad

[Robert Ferrer]

The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?

 

[chsr40]

The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?

Same here, plugging in an USB Mouse and connecting wirelessly works, mouse pointer is present. But if I want to use my phone as a touchpad, the pointer is not present (anymore). Any suggestions, apart from hard reset?

 

[Mark Morales]

The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?

Hard reset.

 

[chsr40]

Hard reset.

Hard reset and update to .36 did not resolve the issue. External mice and keyboards do work though. Any ideas?

 

[chsr40]

After several updates, I am still missing the touchpad functionality when using Continuum (both wired and wireless). I have already reported the issue, but have not yet received any feedback.
Is there any way to reinstall the Continuum app?

 

[chsr40]

Although it is my third post in a row, I just wanted to mention that another hard reset resolved the issue.

 

[Flavio76]

Originally posted by chsr40
Although it is my third post in a row, I just wanted to mention that another hard reset resolved the issue.

did you used the backup or not?

 

[chsr40]

did you used the backup or not?

I did restore my backup. Are you facing the same issue?
I discovered that the inital failure was probably caused by a third party display adapter. I have used the same adapter after the hard reset again, but luckily the issue did not occur again.

 

[grazy1982]

I am on 10586.164 and think this is unacceptable for my untouched Lumia 950 running an official software version. I should not have to reset my main phone. its way too much hassle!

I hope Microsoft can fix this asap