Cortana no longer tracks packages, but the feature lives on in Outlook

Windows Central

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Dec 17, 2013
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Users can't track their parcels with Cortana, but the Mail and Calendar apps still support it.
Microsoft's Cortana has been undergoing a shift from a centralized storehouse and digital assistant to a more extensive helper with new endpoints in more apps. A clear example of this is with package tracking – a favorite feature that came to Cortana back in 2015 on Windows Phone.
Now, however, people are taking notice that under Cortana's Notebook where tracking a package is still an option the assistant now says "Sorry, Cortana will no longer be able to track packages from your email."

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