cracked display of nokia lumia 820 in india

[Kaushik Mukherjee]

I have the same problem cracked LCD. Can some one suggest where to get this done at a reasonable cost in Bangalore ?

 

[Manu Tyagi]

Dear Nokian’s,

Recently the touch & LCD of the handset got broken for the Lumia 820, I visited your service center on 19th Feb 2013 the very next day after the incident , they serviced it & given me a bill of Rs 10,500/- I paid the bill without wasting any time, later on the same day I came to know from one of my friend who is working in Nokia care only in different place the price they charged me is double , so now I just want to know that what is the charges for getting serviced my broken LCD & PDA (Broken touch) . I know that LCD & PDA comes at the rate of rs 4600 to 4800 , then how come they had charged me double ??

I know I am not an big customer, but trust me I am a nokia Fan user & even still my all family members are using Nokia Phones only, hence with a hope I am writing this here & if some one from nokia Can help me out hence seeking a resolution, Is nokia now thinking to Loot the customer’s so that they become they become rich overnight . I hope some one definitely gonna will pay attention on my msg & help to resolve the issue & will be penalizing the Agency for your customer’s sake.

Now Please Tell me few things :-

1. Is Nokia & it’s team is into a new business of looting customer’s ???
2. My Handset while purchasing cost me Rs 23000/- & with repairs the cost had become Rs 33,500/- , can you guys please provide me a Handset with costing Rs 33,500/- after this loot which had happened to me .
3. How will company gonna compensate me for the suffering’s I had gone through during this entire episode.

I personally feeling Humiliated & there should be some strict action which needs to be taken against this Service Center , may be service center had changed all the Parts of the handset while providing them the handset for repair works.

Details of Service Centre :-
Name :- Saha Enterprise
Address :- N.S. Road, Dangalpara, Suri, Birbhum, West Bengal , India :- 731101.
Contact No. :- 9800917172 & 9635803060

Should not have charged that much for two parts I got mine replaced at 8,500/- touch and digitizer, if they changed some other part then can't say..but just check your job sheet..

I would suggest you should call and mail this issue and all these things you have written to Nokia Customer Care.. if nothing works then put a case in Consumer Court, its easy and free...and you"ll get ur fair due..

 

[SaiKiran7474]

Elephant house, First Floor, Ameerpet

 

[Sreehari Pillai]

Hi Friends,
The same happened to my 820 too. I m not seeing anything n the screen. But still my touch, is working, i am able to attend calls etc(yea i took some photos too using my touch.. my flash was turned on before it fell down . So as usual, Nokia care said, it will cost around 5.3K for display and its frame ( i don't understand what is this frame by the way). Is there any situation like display can only be replaced along with digitalizer ?
Sree

 

[Mukesh Rawat]

Hi All,

I have the same issue broken LCD (No Display) but the touch is alright and working. I am able to receive calls. However no display there on the screen. I also went to Nokia care as the phone is under warranty but due to physical damage they are charging 7500 for the screen replacement.
Kindly suggest a cost effective repair in Delhi.

I hope digitizer and touch are the same things.

 

[Mukesh Rawat]

Hi All,

I have the same issue broken LCD (No Display) but the touch is alright and working. I am able to receive calls. However no display there on the screen. I also went to Nokia care as the phone is under warranty but due to physical damage they are charging 7500 for the screen replacement.
Kindly suggest a cost effective repair in Delhi.

I hope digitizer and touch are the same thing.

 

[Sandip Pawar]

hello, i have lumia 820, its lights went dark but in background phone is working fine , i am getting call, getting unlocking sound but display and navigation key light are not turning on so please tell me what kind problem this and how much it will cost to fix it ???

 

[muni prasad]

Hi guys,
Yesterday my phone felt down and broken the glass partially and the touch has gone.
How much it will cost ?
My location is Abu dhabi, UAE
Please suggest any body suggest and if u provide store location also fine.