Gabriel Ortiz1
New member
I installed the Creators update last week on my Alcatel OneTouch Fierce XL and it worked great, except for the sound being crackly. Then, all of a sudden this past Monday afternoon my phone began a dreaded bootloop and would not stop. I tried soft resets, hard resets and the bootloop continued. I next tried to restore my device to factory via the Device Recovery Tool. For a brief moment the problem seemed to be resolved. Then, it began again. Having already gone passed my devices warranty and it now being a useless, endlessly rebooting paperweight, I smashed it and had to purchase a new device. My advice is to wait before installing this update on any phone. MSFT really screwed us with this update.