Day 2 - Already have dust under front facing camera

[ozziegt]

Gotta wonder how they didn't find this during QA testing.

 

[alphonsohall]

Only had mine for just over one week and i've just noticed specks of dust in the ffc..........really disappointed as the phone is performing perfectly regarding all other reported faults. I'm within the 14 day return period so i think i'll return it and come back to the 920 in a few months time when, hopefully, the problem is resolved.

 

[F2a]

Just an update, I used to blow out the dust via the headphone jack pretty regularly but now there is dust that just won't get blown out. So, it's just getting worse as time goes on.

 

[U_SAF]

Oh God.. just disconvered now on my Lumia920..... I was happy till I haven't discovered it....I don't know if this is the same case with many people or only with White Lumia

 

[anon(5332690)]

And again: the problem is not the FFC, but the proximity sensor which is nearby and also getting dusty, when this stuff spreads. Or even other components deeper in the phone (u can't be sure, since you can't open it).

I am having issues with the sensor and also got dust in my FFC, so I guess this is the problem. Gonna walk into my Vodafone shop nearby in the next few days.

 

[U_SAF]

i use FFC often talking on Skype, I just got few complaints that my picture is not clear or of very poor quality but I believe it's not because of dust coz it's just started building on FFC camera, will see in a month.. I asked Nokiacare on twitter and they gave me this link for solution.. Lumia 920 - the dust under front facing camera iss... - Nokia Support Discussions

 

[The_Traveler]

Had this problem, blew some compressed air into the speaker and around the case. All gone, relax people.

 

[920Walker]

But, how many times can you blast air before the speaker gets clogged with dust or gets damaged? Too early to tell.

 

[alphonsohall]

Had this problem, blew some compressed air into the speaker and around the case. All gone, relax people.

All gone where????........deeper into the phones innards of course.......panic people.

 

[denzilla]

I don't think they even bothered with QA testing this phone.

 

[ceraf]

Tried using compressed air to blow dust out from the headphone jack, but i still have dust in the front facing camera. Not that it matters too much since I don't use that camera...

 

[Emcee]

Has anyone noticed the dust affecting their pictures? I don't usually take self shots but I took some samples to see if the specks showed up. I couldn't see anything.

 

[U_SAF]

for some people dust on FFC is a serious matter for some not..but ultimately if dust block the sensors than it's big fail.. Nokia Care advised me to visit them instead of chaning the device.. also I feel shy changing the device as I have already did it once. I am going to live with it and will blow Air in it or will visit Nokia Care in case problem got worse.

 

[The_Traveler]

All gone where????........deeper into the phones innards of course.......panic people.

I didn't know dust was so dangerous! **** we should panic!!

RUN EVERYONE!

</sarcasm>

 

[tomatoes11]

Sigh. Never had this problem with my GS2.

edit: added a better picture.

http://i.imgur.com/c6OJN.jpg

I find that Samsung is the only company that bats 1 for 1. Might be because they make a gajillion phones every year and know every manufacturing technique in the books.

 

[Kuturgan]

You guys are very funny indeed.
There is a simple and real solution to prevent the dust come into FFC.
Just put the 3.5 jack stopper into the jack socket and that's it. No any dust in you phone!
You can buy it on ebay.

 

[RN50]

How do u know if u have dust in the ffc?

 

[alphonsohall]

You guys are very funny indeed.
There is a simple and real solution to prevent the dust come into FFC.
Just put the 3.5 jack stopper into the jack socket and that's it. No any dust in you phone!
You can buy it on ebay.

Just looked on ebay but all i can see are 'bling' stoppers, are plain, discreet black ones available i wonder?

 

[majortom1981]

The problem is that its not coming in from the headphone port. Its coming in from ether the ear peace or where the lcd panel meets the case. there is a small opening going all around the screen that dust gets in.

 

[Kuturgan]

Yes there is some simple rubber stoppers on ebay.
I bought this one : 1 tappo stopper antipolvere nero x jack 3.5mm cuffie smartphone iPhone iPad iPod en vente sur eBay.fr (fin le 09-janv.-13 23:22:19 Paris)