Hello There,
I have a long story with my Lumia. When it was frozen I removed the battery, and also did a hard reset for other reasons... Since then It used to hard reset itself often after restarts and turn offs...
I was fed up with it so I tried to solve first with Nokia Care Suite, which unfortunately failed to identify the device. And also with Zune. I tried a full System Restore, however it failed in phase 3/4(?) at 99% percent. After that I had the connection logo on it (Zune - Phone), however it did nothing, thus I removed the battery again. Now, since then, it does nothing, it is completely dead. After removing and taking back to battery it vibrates, but does nothing else. I am really confused what to do.
What options do you think I have? Do you think a Nokia service can do something?
Thanks a lot
I have a long story with my Lumia. When it was frozen I removed the battery, and also did a hard reset for other reasons... Since then It used to hard reset itself often after restarts and turn offs...
I was fed up with it so I tried to solve first with Nokia Care Suite, which unfortunately failed to identify the device. And also with Zune. I tried a full System Restore, however it failed in phase 3/4(?) at 99% percent. After that I had the connection logo on it (Zune - Phone), however it did nothing, thus I removed the battery again. Now, since then, it does nothing, it is completely dead. After removing and taking back to battery it vibrates, but does nothing else. I am really confused what to do.
What options do you think I have? Do you think a Nokia service can do something?
Thanks a lot