Does Microsoft have an email or chat address?

[Windows Central Question]

Does microsoft have an email or chat address?

I can't access Cortana. Possibly because I am 70 and computer illiterate.

 

[Jcmg62]

Re: Does microsoft have an email or chat address?

Hi. If you want to contact Microsoft directly it's only possible to do so through their support site (http://windows.microsoft.com/en-GB/windows/support#1TC=windows-10)

You say that you cannot get Cortana to work, maybe we can help you.

Firstly, what country are you in and what phone are you using?

 

[RumoredNow]

Re: Does microsoft have an email or chat address?

You could also try by Phone if you want help with Cortana on PC so you could talk on the phone and follow on the screen:
microsoft customer care - Bing

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