I'm suspecting this has something to do with the recent console update in Nov/Dec-15. Since then, my Xbox One does not recognize any game disc - Forza, Just Dance 2015 and a couple others. However, all other non-game discs (DVDs, CDs) play perfectly normal right away. I've done a lot of digging for almost a month now, watched videos and have tried the following already:
- Several restarts and reboots
- Delete the bluray app, and reboot by holding the power button for 5 seconds and restart
- While inserting the disc, holding on to it for a couple of seconds until the console literally pulls it in hard
- Elevate the console slightly from the front
None of the above are working and the stubborn thing doesn't do a thing. I hear the usual discs movement/whirring sound for a bit repeatedly and then nothing happens followed by the error message on screen.
OS Version
10.0.10586.1026
(th2_xbox_rel_1510.151217-1035)fre
Is there any other trick or should I start the painful process of trying to return and repair it (not so easy, I'm in Kuwait).
- Several restarts and reboots
- Delete the bluray app, and reboot by holding the power button for 5 seconds and restart
- While inserting the disc, holding on to it for a couple of seconds until the console literally pulls it in hard
- Elevate the console slightly from the front
None of the above are working and the stubborn thing doesn't do a thing. I hear the usual discs movement/whirring sound for a bit repeatedly and then nothing happens followed by the error message on screen.
OS Version
10.0.10586.1026
(th2_xbox_rel_1510.151217-1035)fre
Is there any other trick or should I start the painful process of trying to return and repair it (not so easy, I'm in Kuwait).
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