Dropping calls

jwaisanen

New member
Nov 20, 2012
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My 920 has recently started dropping calls, almost every other call. It just cuts out and returns to its previous screen (whatever it was, usually a contact) without displaying the usual "Call ended" splash screen. It's almost as if the "phone call" app just crashes without any sort of graceful exit - is this happening to anyone else? I know it's not a signal/reception issue because I'm in my house which has always had a very strong AT&T signal.
 
Contact AT&T and make sure they have the correct IMEI number for your phone then have the re-provision it. That should fix it.