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Error#: 0x0000007e for printer on Windows 10?

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Windows Central Question

I have this Error#: 0x0000007e on my Printer MFC-J475DW, and I can't find anyone to help me fix this thing, and my printer will not Print, Help

Ed Boland

Retired Ambassador
Nov 17, 2012
Is this error appearing because you upgraded to Windows 10? (because you didn't mention what OS)

Have you tried downloading newer drivers for this printer? A Brother, right?

Check out their page here... and note at the bottom of the page where it reads "Information"

from the page:

Brother website said:
Windows? 10 Compatibility
Windows? 8.1 drivers are most likely to work on Windows? 10 without any change. Currently Brother is verifying that the Windows? 8.1 drivers work with Windows? 10.

If you upgrade from Windows?7 or Windows?8.1 to Windows?10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows?7 or Windows?8.1 before upgrading to Windows?10.

If you are not able to print or scan after upgrading to Windows?10, reinstall the drivers by referring to the FAQ below.