Error Code 85010014

[anon(9162935)]

What does error code 85010014 means; which I get when my Lumia 630 dual sim tries to sync my primary hotmail account with server?

 

[PRG270]

Got the same error on icon....

 

[anon(9162935)]

One update from my side: I use 1 hotmail.com and 2 outlook.in accounts in my same Lumia 630 and all 3 are on same server blu406-m.hotmail.com but I am unable to sync only my primary account.

 

[sonosp]

It's been down for almost 24 hours for me, UK checking in.


You are not alone people.

 

[hotphil]

At least it's on their status page now: https://status.live.com/detail/outlook

 

[anon(9162935)]

Luckily I didn't reset my phone that executive on Twitter yesterday night recommended me hard reset huhh

 

[Adeel 360]

Same problem. Been a few hours.

 

[Anant Anand]

Same problem.... Why windows central writers are TOTALLY SILENT on it... This is ridiculous.... They must educate about issue so hard reset is avoided...

 

[hotphil]

Same problem.... Why windows central writers are TOTALLY SILENT on it... This is ridiculous.... They must educate about issue so hard reset is avoided...

Well, it is on the front page of the site.

 

[nysink]

Same here, only with the primairy account, for 16 hours now. Other accounts or web login work fine.
Not gonna do a hard reset, MS should just fix it...

 

[Anant Anand]

No it's not ... Forum p

Well, it is on the front page of the site.

No it's not ... Forum participation is different from articles penned by editors

 

[peteburgess5]

I have the same problem with my nokia 930, no mail since Tuesday on the phone but getting through on other devices.

 

[anon(9162935)]

Same here, only with the primairy account, for 16 hours now. Other accounts or web login work fine.
Not gonna do a hard reset, MS should just fix it...

Don't hard reset MS is working on it wait for at least 24 hours more.

 

[RumoredNow]

I had a chat with Lumia Team on Twitter they recommended me hard reset. But hard reset means losing all my data and downloading all over again. Did anyone tried hard reset? Did that work? Or you still facing same problem even after hard reset? PS. Lumia Team also said there is no service w/ MS service its the problem in my phone but now here I see many of you facing same problem since a day it should be MSFT's problem and not ours.

Link for the curious https://twitter.com/WinPhoneSupport/with_replies

I tried to contact Windows Phone Support on Twitter but they didn't reply maybe the team is offline. Anyone here any update regarding error code 85010014??

Same problem.... Why windows central writers are TOTALLY SILENT on it... This is ridiculous.... They must educate about issue so hard reset is avoided...

Same here, only with the primairy account, for 16 hours now. Other accounts or web login work fine.
Not gonna do a hard reset, MS should just fix it...

Don't hard reset MS is working on it wait for at least 24 hours more.

Twitter?

What do people smoke that makes them think they can just rub some Twitter on a problem?

Hard Reset... Yeah. NOT the first line solution to a problem but what do you expect from people being bomblasted on Twitter. I'd tell ya Hard Reset too just to keep you busy and out of my hair.

After some user PM'd me I had no problem doing a web search and finding out it is a Server Side issue and knowing that wait for resolution is the key tactic.

Twitter? Makes me sad.

"Dear Twitter, my arm fell off. Please fix it automagically in 140 characters or less."

"Dear Sir, Hard Reset and that thing will snap right back on."

Twitter?

 

[anon(9162935)]

Twitter?

What do people smoke that makes them think they can just rub some Twitter on a problem?

Hard Reset... Yeah. NOT the first line solution to a problem but what do you expect from people being bomblasted on Twitter. I'd tell ya Hard Reset too just to keep you busy and out of my hair.

After some user PM'd me I had no problem doing a web search and finding out it is a Server Side issue and knowing that wait for resolution is the key tactic.

Twitter? Makes me sad.

"Dear Twitter, my arm fell off. Please fix it automagically in 140 characters or less."

"Dear Sir, Hard Reset and that thing will snap right back on."

Twitter?

Hahaha chillax buddy everything will be all right ✌

 

[avgwarhawk]

Same here. Been 24 hours. Sprint network on a HTC PO881. No joy with email sync. Using the web base program for now.

 

[Silent Fox]

It's been 16 hours of the primary microsoft account (hotmail) acting like trash on my HTC m8. Also glad I didn't factory reset when I first noticed the problem.

 

[ajst222]

I was just about to post a thread about this seeing if I was the only one, but I guess not! This was at the top of the list for trending threads!

Started happening yesterday morning (when it just so happens I was waiting for an important email on my phone), so I opened up my Outlook account and I noticed it hasn't synced in a while, so I tried, got the error, and reset my phone. That worked and my phone synced for about an hour, and then after that, nothing would fix it.

 

[puckrazy1]

Same error, but bay402-m.hotmail.com for the server. Last sync was 20 hours ago. I'm not at home so I can't check my Outlook client on the PC, but I'm going to assume it's not working either. Outlook.com web interface is fine though.

 

[920Walker]

Same issue here, syncing with 920 in US. Blu406. I feel a bit shameful wondering why I hadn't received some expected mail last night and didn't bother to open the phone email app to receive the error or login to the web client. This is very rare on WP, in my 30 month experience.

I pity anyone who was told by twitter to perform a hard reset. Put the twitter Kool-Aid down.

 

[braddo]

I got same problem, Lumia 930, my server error is snt404-m.hotmail.com but