error updating

ShinraCorp

New member
Feb 13, 2014
590
0
0
Visit site
What is your current OS? Windows Phone 8? Or 8.1?
If it's 8, it might be because of the Dev Preview that you cannot update since 8.1 is (in theory) available to the public. I suggest uninstalling the Developer Preview, restart your phone and then try the phone update again.

If it's 8.1 you got and want to install 8.1 Update 1 (I like to call it 8.1.1) then I am not sure, only verify that Bitlocker isn't turned ON in your phone since there's a known bug that prevents people with Developer Preview to update if they have that ON (If you do have it on I think the solution was the use the Nokia Recovery Tool)
 

InvisGhost

New member
Jan 15, 2014
41
0
0
Visit site
The quickest way to ensure you've done everything is to simply hard reset the device then reinstall the preview for develops app and update again. If the problem remains, please provide the make and model of your phone along with the region/mobile operator you're currently working with.
 

Members online

Forum statistics

Threads
326,703
Messages
2,248,770
Members
428,540
Latest member
AliceDaied