Error when checking Microsoft Band

[Thomas Jordan]

Been getting this error (screenshot attached) when trying to check the app today. Get it on Calorie and Steps page on WP app.

 

[Daniel Ratcliffe]

Do you have internet connectivity? It seems the data is reliant on having an active connection to the online HealthVault service. Maybe that's what's making it go Pete Tong?

 

[Thomas Jordan]

Yes internet is working fine. Tried while using WiFi and mobile data. Everything else is working on my phone.

 

[Daniel Ratcliffe]

Hmm, well it's not that the HealthVault service has gone Pete Tong. I've just checked on my Band and all is working fine. Hmm, I'm not sure what's up. Maybe try reinstalling the app?

 

[Thomas Jordan]

Seems to be working again now. Maybe it was something on the backend. Possibly something to do with the updates they are pushing out.