Event error ID 2484 - Microsoft Edge

Jhawk2337

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Nov 8, 2015
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Hi guys, found an event viewer error ID 2484, obviously it has something to do with the Edge browser.

Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 27/5/2017 3:24:10 PM
Event ID: 2484
Task Category: (2400)
Level: Error
Keywords: (64),Process Lifetime Manager
User: JOHN\johnO
Computer: JOHN
Description:
Package Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe+ContentProcess#{000d1402-0001-0000-d6f9-3a0000000000} was terminated because it took too long to suspend.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>2484</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>2400</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000042</Keywords>
<TimeCreated SystemTime="2017-05-27T07:24:10.303823900Z" />
<EventRecordID>9820</EventRecordID>
<Correlation />
<Execution ProcessID="4720" ThreadID="4768" />
<Channel>Application</Channel>
<Computer>JOHN</Computer>
<Security UserID="S-1-5-21-3542432828-2734935070-4133264038-1002" />
</System>
<EventData>
<Data Name="PsmKey">Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe+ContentProcess#{000d1402-0001-0000-d6f9-3a0000000000}</Data>
</EventData>
</Event>

I have tried resetting, reinstall Edge but this error keeps coming back. SFC & DSIM scanner shows no error.
Edge will sometimes close by itself & only some web pages won't load. I have the latest OS build 15063.332. Kindly advise how to resolve this error, thanks in advance...
 

realwarder

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Dec 31, 2012
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Two suggestions online:

Type about:flags in the address bar. Scroll down to the Networking section (near the bottom) and uncheck Enable TCP Fast Open, then restart the browser

I discovered that if I untick the IPV6 setting on my internet connexion settings, it works fine

Not convinced these will make any difference though.

I would also check your Graphics drivers are up to date as well as any anti-virus software you are using in case there is some kind of conflict going on. And use the Windows Defender 'offline scan' to check for malware too.
 

Jhawk2337

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Nov 8, 2015
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Hi realwarder, thanks for replying to my post. I have checked those items you mentioned.
1. The Enable TCP fast open was not ticked.
2. IPV6 was not ticked
3. Graphic driver was the latest AMD Crimson Driver 17.6.2
4. I am only using Windows Defender & Malwarebytes Anti-Malware. Both scanned results are clean.
Any other suggestions are welcome, thanks...
 

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