Mail App loads then crashes

[chobo2]

Hi on my surface 3 my mail app keeps crashing. i was running preview version but i think i am on full or close to full version.

Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 7/30/2015 12:56:47 AM
Event ID: 5973
Task Category: (5973)
Level: Error
Keywords:
User:
Computer:
Description:
Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: Access is denied. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>5973</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2015-07-30T07:56:47.887204100Z" />
<EventRecordID>9980</EventRecordID>
<Correlation />
<Execution ProcessID="3796" ThreadID="3784" />
<Channel>Application</Channel>
<Computer></Computer>
<Security UserID="S-1-5-21-3386169779-205481666-2909511156-1001" />
</System>
<EventData>
<Data Name="AppId">Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI</Data>
<Data Name="ErrorCode">-2147024891</Data>
</EventData>
</Event>

 

[PHuba]

I have same issue - Did you solved your problem?
I read some information
(see Windows 10 Apps crash to desktop - Event Viewer shows lots of Errors - Microsoft Community for instance)
That indicate it may be linked to Cortana - deactivating it seems to make the system more stable but I still see a few errors like th one you describe in the Log. By the way the message says "See the Microsoft-Windows-TWinUI/Operational log for additional information" but I could not find the Microsoft-Windows-TWinUI/Operational log.

I posted myself an issue here
http://forums.windowscentral.com/wi...2-1002-mail-17-6965-40781-0].html#post3501168
And only later found your post.

 

[PHuba]

I have now W10 release 14366 installed and these errors seem to have disappeared (even with Cortana enabled).
I can see other errors but these do not make W10 or Mail feel unstable - problem is over for me.
Pierre