factory reset problem

aexel79

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Sep 27, 2013
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I just tried to factory rest my phone because it kept freezing up and now all I have are gears turning on the screen. Been like this now for 30 minutes. Is there anything I can do besides break it?
 

Laura Knotek

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Mar 31, 2012
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Hi aexel79 and welcome to WPCentral.

What device do you have? The 929 is not yet available.

If we know which device you have, we can move your thread to the correct forum, where you should be able to get more help.
 

Maumonta

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Jan 8, 2014
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I have exactly the same problem, tried to reset my Lumia 1320 and all I get for the last two days are two wheels running on my screen, tried every possible hard boot trick, nothing.can you help
 

andynew89

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Jul 31, 2013
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I had exactly same problem on my lumia 925 and I took it back to store I got it from and they had to send it off to repair....
 

laity78

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Oct 30, 2012
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Happened to me on a reset with the 928. Gears turned for a day an a half. What I realized is it seemed like the battery was completely drained an it wouldn't shutoff or charge any further to be able to finish the reset. So I plugged my tablet charger in which is a bigger charger an a half hr later it reset an was back to normal
 

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