Films & TV app in my W10 Mobile using 757MB of my phone memory

[Windows Central Question]

After updating Films & TV app recently (around a month) in my Nokia Lumia 730, I noticed that the app is consuming 757MB of my phone memory. This has made my phone memory full! I tried storage cleaner and other apps, but was unable to clean up the memory used by this app.

Anyone with same issue? Or is it just me?
If anyone has a workaround, please help me.
I tried soft and hard resets already!

 

[charlatan1978]

Hi, the Films & TV app are using 33.3 MB on my Lumia 650.
Do you have any video clips on your phone?
Also what OS version are you running on your phone? (Settings > System > About...More info > OS build

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[Prayag Sagar]

Hi there, Thanks for a response.

Yes earlier even my app used to be around 40MB.
I don't have any videos on my phone memory, all videos are at my SD card.
I am running the latest W10 Mobile build : 10.0.14393.321

All i can recollect is opening this app and browsing/viewing some videos(present at SD card) on my phone.
After few days, i noticed that my phone memory got full and this app was the culprit.
Needless to say, I did a soft reset. I guess its some cached data which is consuming the memory?
But then when the Films & TV app was updated at store, i updated my app too, thinking the problem will solve.:unhappysweat: But nothing changed!

Help me please! Now every time i get a low storage warning:crying:

 

[charlatan1978]

Hi, welcome to the forums!
It's a bit strange that you are having the issue after a hard reset. Can I ask how you are doing the hard reset?
The other thing that might be happening is something in the backup is corrupt when you are restoring your phone.

 

[Prayag Sagar]

Thanks for your response.

I had done a factory reset.
Yeah maybe there was some corrupt data in my backup causing the issue.
I will do a reset again this weekend and update you!
Hope for the best