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Forgot my Microsoft Account password on my Nokia Lukia 520

  • Thread starter Windows Central Question
  • Start date

Windows Central Question

Somehow I just cannot reset it. Can someone help, please ?


New member
Oct 2, 2016
Hi Welcome to Windows Central. Here's link from MS.https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant
If you need more help, please join the forum!

If you don't have or can't get to your security info (your alternate phone number or email address), click I didn’t get a code when you’re prompted for a code at sign-in, or I don’t have access to these when you’re resetting your password, then follow the instructions.

You may be asked to fill out a security questionnaire. You’ll be asked for info like the subject lines of email you recently sent from your account, your birthdate, credit card info, and other details only you would know. You don't have to know every answer, and it's ok to be close if you don't know the exact answer. There may be a 30-day waiting period to get full access to your account. Learn more about Security info & security codes.