Free Purity Headphones

nice, if that's the case, it might work out for everybody. keep us updated!

Well the case is that you need to get it from the stores on that list. If that means I have to exchange it I will. As long as your receipt says the location of that store I think you should be good.

Sent from my Nexus 7 using Tapatalk 2
 
That's what I think is BS. I sent in the form with a copy of my receipt etc well before they ever mentioned the limited stores. And the purchase date they listed on the site was earlier as well. Then today I get an email from Nokia explaining that they will not honor the promotion as it was only for a limited number of stores. That's fine but don't put something out there prematurely if its not accurate.

To be fair, this was likely something they started for these stores and was never supposed to get out to the "public". Early on (before Nokia started sending letters out) I heard this was supposed to be for their popup stores. That may be the case, I can confirm the only MA location on the list is, in fact, a popup store. It's also entirely possible that the people getting the earbuds are not also getting the wireless charger. I know the charger is almost harder to come by right now than the phone.

In any case, mistakes happen, things get leaked, and posted too soon. I wouldn't be too upset at Nokia. After all, they are dishing out freebies as best they can. I do agree that honoring the deal would be hte BEST customer service, but hey, can;t get everything for free. Nokia and AT&T have already bent over backwards for me with all the time I spent on the phone ironing out issues so I already feel I got more than I bargained for. Anything on top of that is just icing.
 
The one in woodfield Mall in Chicagoland is not a store at all. They just show off Nokia products. Can't buy anything there.

Sent from my HTC One X using Tapatalk 2
 
Thought I'd share the response I got after I sent in the paperwork:

Thank you for your interest in the Nokia Holiday Headset Offer.

We received and processed your submission today.
Unfortunately, your Nokia Lumia purchase does not qualify for this Offer as it was not purchased from an AT&T, T-Mobile or Verizon Retail Store that is participating in this Offer.

This Offer is limited in scope and is only being offered, advertised and promoted within select retail sales locations.

The complete list of Participating Retail Stores may be found by CLICKING HERE, or by copying and pasting the link below into your browser:
http://www.nokiaholidayheadset.com/static/Participating_Store_Locations.pdf

We apologize that we are unable to fulfill your request, however we sincerely hope that you continue to enjoy owning your Nokia Lumia phone.

Sincerely,
The Nokia Holiday Headset Offer Team

Got the same email response. I did even sent the documentation they where asking before they came out with the list of participating stores.
 

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