Getting error 0x800705b4 while trying to install build 10536 on L520! What should I do?

[Pallav Chakraborty]

Getting error 0x800705b4 while trying to install build 10536 on L520!

Hello!
I have a lumia 520 running build 10512. While trying to install build 10536 today i got error 0x800705b4. This happens when 'preparing to install' reaches 6%. Thrice this has happened and i have to restart the phone to check for updates again. Meanwhile i am noticing my phone memory is filling up after each failure! Help would be much appreciated!
I am trying for a fourth time as i type now!!

 

[ajj3085]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

I'm getting this too on a Lumia 920. I was in the slow ring and on 10166, but changed to Fast to get the updates and while four are listed and download, it seems to stay at Preparing to Install for a long time then the error.

 

[sparsha]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Facing the same problem in my lumia 620.

 

[xsonwong]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Same problem on 920

 

[Pallav Chakraborty]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Yup, no solution till now! i hope i don't have to reflash to 8.1 and try again!

 

[sparsha]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Do you guys have any updates remaining in the store? I read somewhere that an update could prevent the phone update. I had the update for store pending, just installed it and trying again for the third time. Not sure if it works.

 

[ajj3085]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Do you guys have any updates remaining in the store? I read somewhere that an update could prevent the phone update. I had the update for store pending, just installed it and trying again for the third time. Not sure if it works.

I just checked for store app updates and it didn't seem to find anything. I do have four phone updates; it wants to do Fast ring configuration update, 10512.1000, 10514.0 and then 10536.1000 (from bottom of list to top).

 

[Bruno Daniel Mendes]

Facing the exact same issue in my old Lumia 620. Upgrading from build 10512.

 

[bseball8]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

I have same issue. On Lumia 928, only dl pending in store is the nokia account app that fails to install since updated to win 10 mo.

 

[davidd13]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

mine fails with 0x800705b4 too, downloads, prepares for install, gets to 6%, hangs, then crashes with that error during preparing for install. four times now

 

[etrosce]

Same issue on 720, tried four times...

 

[Laura Knotek]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Same issue for me on 920.

 

[bseball8]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Same issue for me on 920.

Did you revert back to 8.1 to get this new update?

 

[FAHMI BASSEM]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

I'm going back to 8.1, then try upgrading again!

 

[LeonHard2]

Any updates? Have you guys managed to update now? (I have a Lumia 930 with the same issue).

 

[Laura Knotek]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Did you revert back to 8.1 to get this new update?

Not yet. I'll probably do that tomorrow.

 

[Nicholas Ek]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

0x800705b4 means time-out. When it happens in the preparation stage, there is no solution but reset, because something is broken/corrupted (related to package installation).

There is no need to go back to 8.1 though. Settings >> Devices >> About >> Reset your phone should be enough. Unless for some reason you really want to start over from 8.1.

 

[xsonwong]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Do you guys have any updates remaining in the store? I read somewhere that an update could prevent the phone update. I had the update for store pending, just installed it and trying again for the third time. Not sure if it works.

I tried to clear the update, the result still the same

 

[Slow Loris]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Yes, same as the OP.
I have a Lumia 520 running build 10512 and while trying to install build 10536 I would get error 0x800705b4 at 6% of "preparing to Install".
Tried the update twice and still got the same error.
Did a Settings >> Devices >> About >> Reset and after the reset, still got the same error.

Third failure to install in a row....

Then had a bit of a hissy-fit and restore 8.1 as a clean build and then upgraded from 8.1 to build 10536.
Doing it this way, did seem a little bit quicker and was pretty seamless.

As the Lumia 520 only has 512MB RAM and was already on a 10512 build (which may not be the best build going forward), maybe it just couldn't acquire the resources need to upgrade... Just guessing.

Anyway, now on Win10 build 10356 using a Lumia 520 and all going well again.

 

[ortizang]

Re: Getting error 0x800705b4 while trying to install build 10536 on L520!

Hello!
I have a lumia 520 running build 10512. While trying to install build 10536 today i got error 0x800705b4. This happens when 'preparing to install' reaches 6%. Thrice this has happened and i have to restart the phone to check for updates again. Meanwhile i am noticing my phone memory is filling up after each failure! Help would be much appreciated!
I am trying for a fourth time as i type now!!

That error is a time out. Is your wifi connection strong?