I think I got a bad one out of the batch, my phone got super hot, die in 30 minutes, reboot over 20 time in the first to two hours, it froze up when I use the camera, and froze up after selecting my music on my sc card. This was the worst phone experience I ever had, and it took all day to get microsoft to help me out, they have the worst customer service ever. The microsoft stores and the online is not even connected. If you buy it out of the store you can not send it back or call microsoft. You got to find a store to take it back and they act like they didn't want to held. When they finally said that they will replace the phone , they made me pay for the ship and refused to help with the shipping. This is crazy, I never knew Microsoft was this bad, I think I may even go Mac with my home computer and get rid of windows. Steve Jobs was right the whole time, Microsoft is garbage. Point blank. I was the the biggest user. Its like finding out superman is not really super but weak. I was really pulling for Microsoft to knock everybody off the block, but they where very disrespectful to loyal fan by putting out this crap uncompleted.I even drove 2 hours to the next city to get my 950lx, so thats 4 hours their and back.I did the same thing to reserve it because they where out of 950xl online but they just would not help me. TAKE IT BACK IF YOU CAN. but if you do I hope that a update will help those who my keep it.