Glance screen problem

[Pritesh Bishi]

I just updated my Lumia 720 to amber. my glance screen option are disabled. i can not able to select any settings there.

Please help me. :unhappy:

 

[nocial]

Have you tried a soft reset on your mobile ?

 

[JiroJarin]

Go to settings then find display+touch, you will find glance option there.

 

[Pritesh Bishi]

Have you tried a soft reset on your mobile ?

Yes already tried that but no luck..

 

[Pritesh Bishi]

Go to settings then find display+touch, you will find glance option there.

there is no display+touch. display and touch are two different menu

 

[JiroJarin]

I see. You've updated the display+touch which expanded to two different options..

Is your glance option updated? Try downloading glance. It will update your current glance option

 

[Pritesh Bishi]

I see. You've updated the display+touch which expanded to two different options..

Is your glance option updated? Try downloading glance. It will update your current glance option

glance is already updated i think. actually i installed the glance before update to amber.

 

[JiroJarin]

Try updating your display here's the link

http://news.softpedia.com/news/Nokia-s-Display-Touch-App-Gets-New-Glance-Settings-367805.shtml

Click on the "download" hyperlink in the article

Updating the display will also update the glance

 

[nocial]

glance is already updated i think. actually i installed the glance before update to amber.

Last option is to do a hard reset.

 

[JiroJarin]

Indeed. Remember when you do a hard reset the amber's update settings will be gone including the glance, you may think that the update is gone but no, the amber update will stay you just have to go to windowsphone.com and go to your purchase history. There, you will find the list of your updated settings. Just download it. You should also enable the "find my phone" feature

 

[Pritesh Bishi]

how to do hard reset . after hard reset , i need to update again for amber?

 

[Darren Walsh]

how to do hard reset . after hard reset , i need to update again for amber?

no it will still be amber

 

[nocial]

There should be an option to reset your phone in settings . Backup whatever you can before you do .

 

[JiroJarin]

I almost forgot. Backup your apps and settings before doing a hard reset.

Regarding with your question about the amber update after a hard reset, No, the amber will stay in your phone, only some of the settings will be gone as it returned to its original arrangement. In order to retrieve your settings, just login to windowsphone.com then click the purchase history and then restore your apps and settings by simply sending it to your phone. Be sure that you've enabled "find my phone" in your settings before sending your apps to your phone.


There you have it

 

[Pritesh Bishi]

Thanks guys, let me do a hard reset now ..

 

[Pritesh Bishi]

i did a hard reset. now i can't see any glance or call filter option

 

[dysje]

Thats cause you have to wait for the app updates from Nokia, or install them on yourself by using SysApp pusher app from marketplace.