Having problems with 8.1 please help

[ParaffinAlien]

I'm hoping someone can help me solve the problem i'm having.

I bought a Nokia Lumia 930 earlier today (second hand but for all intents and purposes the phone appears to be brand new) and I can't access the internet through any of the apps. For example I cant sign into facebook or access google to tie in my account, not can I access my provider (EE) through their app or Amazon through theirs, you get the picture. I can however browse normally and connect to wifi.

The problem appears to be that my internet connection hits that page 'We're having trouble with this sites security certificates....' and i'm unable to bypass it with the 'continue anyway' option simply because the app is taking up the full screen.

I've wanted this phone for a while and would hate to have to return it.

Any advice or ideas would be greatly appreciated.

 

[broughshane]

Have U tried the reinstalling your apps along with a restart and also delete history in IE. Also check with EE themselves if there supporting WP setting on there network. You may have to manually set them up yourself !

 

[HoosierDaddy]

If you haven't done a hard reset who knows what's going on in a used phone. If it was me, I'd go so far as use the Nokia Recovery Tool to make sure everything is virgin state then go from there.