having problems with updating on my xbox one

[Windows Central Question]

when it starts to update it reaches 5% then shut down, then starts up saying preparing console. Can any body help please?

 

[Chintan Gohel]

when it starts to update it reaches 5% then shut down, then starts up saying preparing console. Can any body help please?

it reaches 5% for downloading the update or 5% updating? If the second, then the moment it starts updating, switch off data and check

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