What a sad sad day. I just found out Verizon has military discounts after being with them for 15 months thats a total of $360 I could have saved =(
What a sad sad day. I just found out Verizon has military discounts after being with them for 15 months thats a total of $360 I could have saved =(
Purchased at the Microsoft store. Walked in this morning only customer in the store. They had several and the process was painless.
Amazing!!! I just hope Microsoft has someone assigned to reading these forums! I tell ya, yesterday the Rep I spoke to after I said "I'd like to see the new Lumia Icon" was like "The what?"My Verizon Store in Arlington, TX has the same setup with the podium having an Icon and a 2520 right up front and center. But when I walked in last night and the rep standing between the door and the display asked if she could help, I said "do you have the new Windows Phone, the Lumia Icon?" She said "yes, it's right there, but I don't know anything about those phones so I won't be able to help you." I chuckled and walked past her. Then I picked it up, looked at it and touched the Windows button to wake it up or something because I'd never used one, and nothing happened. By now, she had walked back over to me, and helpfully offered, "see what I mean? That's what I'm talking about!" At which point I pressed a button on the side and it lit up. I said "thanks, I've got it from here."
....and they tried to push EDGE hard and insurance and wireless speakers and.............
I have noticed over the last couple of years they really try to upsell you at the Corp stores with all the accessories. At the store I was at in Phx yesterday all the reps were carrying around baskets that they would go in back and fill up with various cases, chargers, and other assorted BS when they brought out your phone to you. It seriously reminded me of a car lot in the 90's!! I could overhear all the other sales reps spouting the same scripted pitches to their customers. It didn't used to be like that.
So the end of my story. .......
Wow what a nightmare! Microsoft's retail stores are so much easier! I went over on my lunch hour on launch day I was helped immediately and it took about 10min total. When I told the sales lady I wanted the no contract price no additional questions were asked. She didn't even take the phone out of the box (or pull the unactivated sim card). Also the Microsoft phone warranty is awesome! Just smash your phone and get a new one for $50! Who needs screen protectors or cases, they cost half the price of a replacement phone. Note - you can only get 2 replacements over the 2 year period.
I remember when the 1520 came out I went over to the AT&T store to get one off contract, what a pain compared to the Microsoft store experience. It's so much better to NOT deal directly with the wireless companies.
I have left a note for the fedex driver allowing him to leave package in designated area.
I also left order number, tracking number as well and they have left verizon phones on my door step before.
Worth a try!