Help me! I cant install windows phone recovery tool/lumia recovery tool! :(

[leo13fernandes]

I tried to install both of softwares to roll back to Windows Phone 8.1 from Windows 10 Mobile. The same error appears: "Hash error". Please help me.

I used Windows 10 and Windows 8.1 PCs to try. And my device is a Lumia 1520.

 

[Ed Boland]

Make sure the PC you're using is fully updated. Check Windows Update, install all updates, reboot and try again. Also make sure you're using the latest recovery tool.

 

[leo13fernandes]

I've checked those things before try. And downloaded the most recent recovery tool. I just cant understand why it doesnt install. Can you provide me a link to download the tool. I wanna try link some that I dont know.

Thanks.

 

[garvitmiglani97]

I tryed to install both of softwares to roll back to Windows Phone 8.1 from Windows 10 Mobile. The same error appears: "Hash error". Please help me.

I used Windows 10 and Windows 8.1 PCs to try. And my device is a Lumia 1520.

Can you provide the screenshot of the error you are getting

 

[Ed Boland]

I've checked those things before try. And downloaded the most recent recovery tool. I just cant understand why it doesnt install. Can you provide me a link to download the tool. I wanna try link some that I dont know.

Thanks.

Try this link:

http://download-fds.webapps.microso...ecovery/WindowsPhoneRecoveryToolInstaller.exe

 

[leo13fernandes]

 

[leo13fernandes]

The upload is take to long so thats my error message: "0X80091007 - O valor do hash n?o est? correto."

 

[leo13fernandes]

Try this link:

http://download-fds.webapps.microso...ecovery/WindowsPhoneRecoveryToolInstaller.exe

I tried this link, but it showed me the same error.

 

[garvitmiglani97]

Try this fix
https://m.youtube.com/watch?v=2hmTOJP3H74

 

[leo13fernandes]

I've tried this too. Didnt solve.

 

[BlackGoku]

where are windows central people??? This issue should be reported to MS ASAP!!! I updated to the latest build and now i want to go back one build by rollback but now i'm stuck here. This is really stupid. No solutions whatsoever on any website not even ms support.

 

[Guilherme Leme]

Hello folks.
Well, I don't know if it is a problem with their servers, a problem with our computers or with anything else, but today I could install the software and recover my lumia 640 XL.
I'll try to descript what I did and then we may get into a conclusion
Well, at first, I downloaded the windows phone recovery tool installer.
No deal.
After that, I downloaded the standalone drivers and rebooted the computer in advanced recovery just to disable the digital signature verification for drivers.
No deal.
Next, I downloaded the nokia phone recovery tool, which this time installed Microsoft Visual C++ 2010 and some other things and, guess what? Error.
I don't know what took me to go there and try clicking to run the windows phone tool recovery again and, guess what, IT DID WORK.
Guys, I don't know what happened here, if it is a miracle or not, but my phone is safe and sound now.
I think that nokia software installed something that allowed me to do it, don't know, maybe Microsoft did it.
I hope it can help someone.