HERE+ account not accessible

[streifenleopard]

Hi,
after the latest update of my apps I can no longer log into neither my HERE account on my PC nor on my phone. I had it set up to work with my nokia email that was my nokia account
I have requested a new password but haven't gotten any to my nokia email address.
Is it because the nokia account has migrated to MS?

 

[neo158]

Hi,
after the latest update of my apps I can no longer log into neither my HERE account on my PC nor on my phone. I had it set up to work with my nokia email that was my nokia account
I have requested a new password but haven't gotten any to my nokia email address.
Is it because the nokia account has migrated to MS?

I had the same problem and had to create a new account instead.

 

[gomezz]

I created a new account and it then successfully imported my favourite places from the old account.

 

[streifenleopard]

How did you manage to do that, gomezz?

 

[Scott Leonard]

I created a new account less than two weeks ago when my Nokia account login wouldn't work. Tonight I am unable to log in any more. I clicked the 'forgot password' link to reset it two hours ago and still haven't received the email from them.

This afternoon I got on the freeway headed to a appointment and all of a sudden Drive+ wanted me to login. Had to find my way without navigation. Later I did find that you could tap to skip login but while driving in traffic on the freeway it was impossible to figure out.

 

[RumoredNow]

It kept saying account not found when I used the email/password combo I thought it must be. Maybe I had previously used my Microsoft Account to log in and that option is now gone?

Since I don't have credentials for the ubiquitous "Log In With Facebook" I simply input the same as I had assumed it to be and everything migrated over from my collections...

Here is the funny thing. Before I got logged in on the phone, I tested the email/password combo I swore it had to be on my PC App and it worked. But then still refused to work on the phone when I went back to that.

I've no idea what caused this except possibly uncoupling Here from Microsoft Account credentials.

 

[gomezz]

I created a new account and it then successfully imported my favourite places from the old account.

How did you manage to do that, gomezz?

It just popped up a message saying it was doing it. I don't do anything special. I assume it got them using my old nokia account?

 

[HerronScott]

I had a similar issue with the Windows Phone app prompting me for HERE account credentials after updating. I'm surprised we haven't seen any info on this?

Scott

 

[Harrie-S]

We have
http://m.windowscentral.com/here-up...e-users-lets-you-bid-adieu-your-nokia-account

 

[HerronScott]

Thanks, not sure that I had seen that one although even if I had seen the title I might not have associated it with this issue.

Scott

 

[Harrie-S]

True it is not super clear. What also happened in this update is that the live tiles became transparant.
Harrie