Yea I restarted her phone but its still jerky
and its only the home screen not the apps or anything else and she is not having any issues at all.
Yea I restarted her phone but its still jerky
and its only the home screen not the apps or anything else and she is not having any issues at all.
Or try a hard reset. I have 46 tiles, 10 of them live, and my Start screen is smooth as silk. If the reset does not work, then an exchange is justified.Honestly it could be that a file thats part of the home screen is corrupt. Or somethings wrong with the SD card in the phone. I would exchange it if possible.
Or try a hard reset. I have 46 tiles, 10 of them live, and my Start screen is smooth as silk. If the reset does not work, then an exchange is justified.
Sent from my HTC Surround using Board Express
Yes, a hard reset (factory reset) wipes the phone, restoring to out of the box. If your device is unresponsive, each device has a combo of keys to press (vol up/down +power for Surround) but you should check your manual for specifics. If the device is responsive, go to Settings/About Phone/Reset (at bottom of screen) and tap Yes.
Sent from my HTC Surround using Board Express
One thing to make sure is to try to buy your apps through the Zune software. If you do this, it will automatically re-download software you've purchased. One less thing to worry about if you ever do have to do a hard reset.
That having been said, I still find myself buying/download apps directly through the phone.
Apps should sync both ways like the Zune HD. On that if you buy an app on the device next time you sync it adds it on the software.
It dont need to sync the actual app just show that you have purchased it on the device and sync up later if you need to wipe.
I have not found this to be the case, and others have told me, at-least when switching devices, it will only auto sync apps that were purchases through the computer.
Is this different if it is the same phone, but after a hard reset? Because I honestly don't know, I just assumed it would be the same deal as above . . . but we know where assuming gets you.