How can I get My Family working?

  • Thread starter Windows Central Question
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Windows Central Question

"My Family" not working

I've already set up my family through my parent's account, invited the microsoft account registered to my phone, accepted the invitation, and allowed all content, but downloading apps still makes the "You need to set up My Family to download this app" window pop up.

I accepted the invitation through the Mail app on my phone, so I know for sure that the microsoft account I used was part of it. When checking the "My Family" page, it displays the correct phone, and everything seems normal.