How can I get my L635 functioning?

[WPCentral Question]

[L635] New phone not functioning any help appreciated!

I put it on charge and all I get is a blue screen and with a sad face, it then vibrates as if it is restarting but same thing happens, please help

 

[bijak_riyandi]

re: [L635] New phone not functioning any help appreciated!

return it
it's possibly a refurbished unit

if you bought a second hand phone, you might have fallen victim to a scam