- Feb 25, 2016
- 2
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How can I save my text message conversations with my dying father..
Okey I know morbid title but I'm desperate.. Been chatting with microsoft support all day (no they don't have phone support). I'll try to make a long story short.
I've got a 930 lumia that's a little bit less than a year old, still got warrenty on it.. So a few days ago I realised that one of my microphones stopped working because I could no longer talk with earphones in and speakerphone no longer worked.. So I searched the web and it's a common problem and I need to hand it in. So in doing so I wanted to backup all my media.. When connecting my phone to the computer it wasn't found. So i followed guides online and ended up downloading a tool called windows device recovery tool. The tool didn't locate my phone either and told me to do a soft reset (power button + volume down). I did and this is when the nightmare started.
Time and date was wrong so when trying to reset this manually I found that I can't choose my timezone location.. I can choose all other excpept the one I'm in, witch for some reason is colored purple.. There are other gmt+1 time zones so I chose one of those.. After this I found that I can't access wifi.. I've followed all guides I can to reset it but nothing.
Another intressting thing is that in setting when I click the "positions"/"locations" settings nothing happens. THe phone atempts to open the setting but then goes back to the main setting screen.
All guides eventually end up with a hard reset as final option..
Thing is a got a years long sms conversation with my father who is on his death bed and to me this conversation is priceless and I found out first now that I haven't had that enabled in autobackup.. So without backing that up I can't hard reset the phone.. But I need wifi to be able to backup the phone.. So it's a catch 22..
The only app I've found is contacts + sms backup but it requiers a phone with an additional sd card.. Something the limia 930 doesn't allow..
Any ideas on what I can do?? Hard reset is out of the question..
When I try to connect to a Wifi I get the error: "CAn't connect. The network is not responding. Try again later". But I've tried lots of networks and they do work.. Just not with my phone..
I'm not sure but I think it might have something to do with the positionssettings not wroking..
Any ideas on how to backup this either without wifi or how to fix wifi.. I'd be forever greatful.. Thank you!
Btw (windows support couldnt help me..)
Okey I know morbid title but I'm desperate.. Been chatting with microsoft support all day (no they don't have phone support). I'll try to make a long story short.
I've got a 930 lumia that's a little bit less than a year old, still got warrenty on it.. So a few days ago I realised that one of my microphones stopped working because I could no longer talk with earphones in and speakerphone no longer worked.. So I searched the web and it's a common problem and I need to hand it in. So in doing so I wanted to backup all my media.. When connecting my phone to the computer it wasn't found. So i followed guides online and ended up downloading a tool called windows device recovery tool. The tool didn't locate my phone either and told me to do a soft reset (power button + volume down). I did and this is when the nightmare started.
Time and date was wrong so when trying to reset this manually I found that I can't choose my timezone location.. I can choose all other excpept the one I'm in, witch for some reason is colored purple.. There are other gmt+1 time zones so I chose one of those.. After this I found that I can't access wifi.. I've followed all guides I can to reset it but nothing.
Another intressting thing is that in setting when I click the "positions"/"locations" settings nothing happens. THe phone atempts to open the setting but then goes back to the main setting screen.
All guides eventually end up with a hard reset as final option..
Thing is a got a years long sms conversation with my father who is on his death bed and to me this conversation is priceless and I found out first now that I haven't had that enabled in autobackup.. So without backing that up I can't hard reset the phone.. But I need wifi to be able to backup the phone.. So it's a catch 22..
The only app I've found is contacts + sms backup but it requiers a phone with an additional sd card.. Something the limia 930 doesn't allow..
Any ideas on what I can do?? Hard reset is out of the question..
When I try to connect to a Wifi I get the error: "CAn't connect. The network is not responding. Try again later". But I've tried lots of networks and they do work.. Just not with my phone..
I'm not sure but I think it might have something to do with the positionssettings not wroking..
Any ideas on how to backup this either without wifi or how to fix wifi.. I'd be forever greatful.. Thank you!
Btw (windows support couldnt help me..)