How can I solve the error code when trying to install the music app?

[WPCentral Question]

how can i solve the error code when trying to install the music app?

I bought my Nokia Lumia 630 recently and found a number of linked apps in the store ready to install, one of which is for music. I just get an error code 80073cf9 when I try to install it. How can I solve this as I want to listen to the music I have transferred to the phone from my PC.

 

[jimkraz]

Re: how can i solve the error code when trying to install the music app?

I had that problem and had to factory restore to solve.

 

[N_LaRUE]

Re: how can i solve the error code when trying to install the music app?

Keep in mind factory resetting your phone erases all data on it.

To reset - Settings -> About -> Reset phone

Since your phone is new you may not have much on it so it should be the best option.