How do i backup everything on my phone?

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seppuku716

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Apr 18, 2011
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I need to master reset my phone and i really do not wanna lose my contacts and all my pics and videos sooooo how do i back up my phone?
 

VernonEL

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Nov 27, 2010
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Zune and Windows Live

I need to master reset my phone and i really do not wanna lose my contacts and all my pics and videos sooooo how do i back up my phone?

Have you connected your device to your PC and linked up with Zune? Zune will sync all media on your device with your Zune player. You do not have to have to pay for ZunePass to do this, but you will have to download the Zune software to your PC.

Your contacts should already be synced to the Windows Live (MSN, Hotmail, Live) account that you set your device up with when first activating it. I would login to your email from a PC to make sure that your phone contacts are also your email contacts. (I cannot think of a reason for this not to be the case, it is just a precaution.)

Try those two things first. If there appears to be a problem with either, I am one of many who would be happy to assist you further.

P.S. What problems are you seeing that causeyou to feel that a Hard Reset is in order?
 

ulynen

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Jul 22, 2013
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I do not want to use windows live, I just want to back up my contacts, pictures, and appointments to my PC on demand, I don't care about music. The fact that windows phones HAVE to use ZUNE is a real pain.
 

lippidp

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I do not want to use windows live, I just want to back up my contacts, pictures, and appointments to my PC on demand, I don't care about music. The fact that windows phones HAVE to use ZUNE is a real pain.
Yes, this was a big complaint we all had back in the day. There is no way to sync contacts and calendar with the PC. You have to use Exchange, Hotmail, Yahoo, or Google. For pictures you have to use Zune.
 
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