I'm sure this topic has been broached before and I apologize if it seems redundant. However, it's a new issue for me and I really need to find a way to do this quickly. I'm using a Nokia Lumia 635 and I have SMS backup turned on and I've searched the threads out there but they all seem to be 2-3 years old. I like the phone, I just can't find an app or specific instructions to get a file download of all incoming and outgoing messages. Can anyone help me please?