Last week, I had some horrible person walk into me in the street while I was taking a picture with my beloved 920, and it landed face down, resulting in a shattered screen. It all worked perfectly though; both cameras, wi-fi, texts, calls and the phone itself were all running normally as if it didn't even realise it had been hit.
Long story short, I took it to a repair shop last Thursday, and the man apparently repaired it with the wrong version of the digitiser, even though he ordered a genuine part while I was standing in the shop. He called me the day after I left it with him to tell me this, and told me that this part was fitted successfully, but it wasn't working as it should. Apparently there were two other versions he could try and he ordered them both without charge to me because, as he said, it was his fault, not mine. He promised it would be done by Saturday or Monday at the latest.
It's Monday, and I called him this afternoon to check on my poor baby. He doesn't work Mondays, I am told, and the person I spoke to called him for me, and he promised me that it will be done tomorrow by 10am, somehow magically since he doesn't start work until 10am tomorrow.
(I will add to this that the person I spoke to couldn't find my phone on the shop's premises, and may have been lying when he said he had found it later on in the phone call. I am prepared to have a different 920 handed to me entirely, but mine is marked by a little war wound in the lower right corner of the casing, so I'll know if this is the case.)
My question is, what should I look for when I go to talk to the man tomorrow, if he has actually repaired my phone at all? What would indicate a bad repair job when it comes to the digitiser? I really don't want to go all the way to get it, come back, and then have to complain to him again if something goes wrong, so I'd like to know beforehand if anyone has any tips.
Thank you for reading this wall of text, and I appreciate any answers
(And yes, I know he sounds like a shady repair guy, but he has been recommended by a friend and has a five star rating online, so I really don't know what's happened here.)
Long story short, I took it to a repair shop last Thursday, and the man apparently repaired it with the wrong version of the digitiser, even though he ordered a genuine part while I was standing in the shop. He called me the day after I left it with him to tell me this, and told me that this part was fitted successfully, but it wasn't working as it should. Apparently there were two other versions he could try and he ordered them both without charge to me because, as he said, it was his fault, not mine. He promised it would be done by Saturday or Monday at the latest.
It's Monday, and I called him this afternoon to check on my poor baby. He doesn't work Mondays, I am told, and the person I spoke to called him for me, and he promised me that it will be done tomorrow by 10am, somehow magically since he doesn't start work until 10am tomorrow.
(I will add to this that the person I spoke to couldn't find my phone on the shop's premises, and may have been lying when he said he had found it later on in the phone call. I am prepared to have a different 920 handed to me entirely, but mine is marked by a little war wound in the lower right corner of the casing, so I'll know if this is the case.)
My question is, what should I look for when I go to talk to the man tomorrow, if he has actually repaired my phone at all? What would indicate a bad repair job when it comes to the digitiser? I really don't want to go all the way to get it, come back, and then have to complain to him again if something goes wrong, so I'd like to know beforehand if anyone has any tips.
Thank you for reading this wall of text, and I appreciate any answers
(And yes, I know he sounds like a shady repair guy, but he has been recommended by a friend and has a five star rating online, so I really don't know what's happened here.)