It does happen, but hold on before you grab the screwdriver, there's an easier way.
Be it a game or a Blu-ray movie you've put inside your Xbox One, it's not inconceivable that at some point in the lifetime of the console a disc may get stuck in the drive for some reason.
But before you grab the toolbox and think about opening up your console (which you probably don't want to do anyway) there's a simple method that should help you. It works for both the original Xbox One console and the Xbox One S, the method is exactly the same in both cases.
Full story from the WindowsCentral blog...