How to get into PC suite Mode

sai534

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Aug 22, 2013
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HI guys how to get into pc suite mode with lumia .
Me trying to update but i need to get in pc suite mode how can i get into pc suite mode


below is that image ..help neede guys
iccc.jpg
 

Corepc

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Mar 11, 2012
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Plug phone into PC, close down windows phone app (which I see you have running)

From Product Support Tool - Try File Open Product and then select from list. If you Phone is not listed (RM-XXX) then you need to update NCS suite.
 

sai534

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Aug 22, 2013
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Plug phone into PC, close down windows phone app (which I see you have running)

From Product Support Tool - Try File Open Product and then select from list. If you Phone is not listed (RM-XXX) then you need to update NCS suite.
I tired what u said but i get the following screen tg.jpg ...can u tell me where i went wrong
 

Corepc

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Mar 11, 2012
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Have you tried a different USB port on your PC and see if that make a difference. And are you login in has CareSuite External.
 

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