- Apr 27, 2013
- 6
- 0
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Hi,
I was a owner of Lumia 920 since Jan-13 but unfortunately it was lost. Then I start to used my friend's lumia 920. Every thing is perfect and I dont have any problem with this, but in Nokia Music when I try to download any song it says "This phone is already registered with a Nokia Music Unlimited subscription", and I am not able to download any song. My friend has also purchase a new Lumia 925 and he is using his Nokia Music id on that phone. So I can not use his id.
I contacted to Nokia customer care for delete his id and add my id for this phone but they denied and told that one IMEI can register only one id and this can not be changed.
While we have done this in the past when I have Lumia 800 and I give that phone to my wife after purchasing Lumia 920. I contacted to customer care for above issue and they will refreshed the same and my 800 register on my wife's id.
can anyone help in this regard.
I was a owner of Lumia 920 since Jan-13 but unfortunately it was lost. Then I start to used my friend's lumia 920. Every thing is perfect and I dont have any problem with this, but in Nokia Music when I try to download any song it says "This phone is already registered with a Nokia Music Unlimited subscription", and I am not able to download any song. My friend has also purchase a new Lumia 925 and he is using his Nokia Music id on that phone. So I can not use his id.
I contacted to Nokia customer care for delete his id and add my id for this phone but they denied and told that one IMEI can register only one id and this can not be changed.
While we have done this in the past when I have Lumia 800 and I give that phone to my wife after purchasing Lumia 920. I contacted to customer care for above issue and they will refreshed the same and my 800 register on my wife's id.
can anyone help in this regard.