How to rescue my photos?

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Windows Central Question

Most of the apps on my Lumia 635 don't open, including Photos, Store and OneDrive.
When I open my phone on my computer it doesnt show any files.
The Windows Phone Desktop app doesn't detect my phone.
I have around 4GB of photos, with 280mb free space.

Is there anyway to get my photos?
 

gpobernardo

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Jan 12, 2013
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If your Lumia 635 has an SD Card and if you stored your photos in that SD Card, then you can simply connect your SD Card to your PC and then copy your photos from that SD Card to your PC.

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rhapdog

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Aug 26, 2014
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Thanks, gpobernardo. That's a great suggestion.

I might also add that if you have run out of space on your SD card, that can prevent programs that access the SD card from being able to function properly. Pull it out, hook it up to a PC with a card reader, and move files off of it to free up space. Hopefully that's the SD card that's full, and not your phone memory. I'm not sure how to proceed if the phone memory is full, but clearing temp files and cache would be a good start to help you get going again.
 

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