I forgot my pin number for my lock screen, how can I recover it?

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Mad Cabbie

Retired Ambassador
Jun 9, 2015
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Re: I forgot my pin number for my lock screen

????. My 18 month old was playing with my wife's phone and messed with the pin. All she got was 'enter this phrase / code' which when she did, the pin screen reappeared.

I guess that's what you are on about, but the information is very limited. Could you elaborate??
 

ML10

New member
Jan 20, 2015
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Re: I forgot my pin number for my lock screen

The only way it to hard reset via key combo. I've been in your situation. Sucks.
 

RumoredNow

New member
Nov 12, 2012
18,134
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Re: I forgot my pin number for my lock screen

If you have Windows 10 Mobile try this: http://forums.windowscentral.com/wi...ing-wrong-device-password-too-many-times.html

If you have 8.1 or below... Hard Reset. Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

Now tap Volume Up / Volume Down / Power / Volume Down

You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


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