I have direct messages pending, but unable to accept

[WPCentral Question]

I have direct messages pending, but I can't accept them. I can see them below, but only if I select a screenshot. It's being covered by borders & such. Anyone else have this problem? If so, how can I fix this?

 

[RumoredNow]

Did you engage Narrator?

https://www.windowsphone.com/en-us/how-to/wp8/settings-and-personalization/use-narrator-on-my-phone