Yep. I was resetting it to change my MS account.Were you reseting your phone?
Here is what rider is talking about trying, depending on how comfortable you are doing it. http://forums.windowscentral.com/no...after-reset-flash-process-defined-inside.html
IIRC, it did take a while to download. The flash process was actually pretty quick once I got everything downloaded.Did the nokia care suit take long to download for you? Because it is for me