Is TrueCaller "realtime" for you?

[anguilla1980]

I have TrueCaller installed along with the latest Dev preview updates. For me it's never been "realtime", the number shows up as just the plain number, but then immediately after I get a toast notification which tells me the caller ID. WTF.

Is this working properly for anyone?

 

[NIKHIL NARKAR]

Its not working at all for me. Lumia 820 India.

 

[swimmer160]

I actually forgot that I had installed it until this morning when I received a call and it had identified the caller. At first I didn't think of anything about it, then I realized it was the TrueCaller. So yes, it is working real time for me.

 

[Rudiepoo1]

Working real time for me as well.

 

[Dusan Randj]

Doesn't work at all for me. Lumia 520 8.1.1

 

[Al4video]

I use "youmail" and like it a lot

 

[Ashish Gupta888]

Truecaller identifies callers in realtime if your phone is either on 3g/4g or wifi network. It wont work if its 2g.

 

[Dusan Randj]

Truecaller identifies callers in realtime if your phone is either on 3g/4g or wifi network. It wont work if its 2g.

Well, it didn't worked on 3g eighter.

 

[anguilla1980]

Truecaller identifies callers in realtime if your phone is either on 3g/4g or wifi network. It wont work if its 2g.

Yeah well I'm in LTE 24/7 so that goes out the window...

 

[Ashish Gupta888]

Well, it didn't worked on 3g eighter.

It should as it works for me. Did you verify if caller id option is turned on? If not, then you can do so by navigating to settings(truecaller) --> Caller ID.
Also, check if network+ is up to date.

 

[Kaushik Dash]

Same for me. I get toasts instead of real time. I am always on wifi or 3G.

 

[Kamran_Mamedi]

Hi there,

My name is Kamran and working at Truecaller as an Customer support manager.
It sounds like the Caller ID is enabled as you receive the "After call search notification", which is a part of the Caller ID feature. In order to receive the instant live caller ID, we require at least 3G or WiFi connection due to technical reasons which is beyond our control.
I would like to add that Truecaller is not specifically developed for "Developer Preview", therefore some small issues could appear.

If you have any questions or concerns, please don't hesitate to contact our "support at truecaller.com". We will try to reply as fast as we can.

Have a nice weekend!

Best regards,
Kamran

 

[senaji]

thank you

 

[Dusan Randj]

Yes, it was. OS was updated to last version (DP), including network+ and everything else. I haven't got even toast notifications.
Maybe problem could be Dp, as Kamran just said. However, I sold my lumia 520 today, will see if it'll have problems on new phone..

 

[anguilla1980]

Hi there,

My name is Kamran and working at Truecaller as an Customer support manager.
It sounds like the Caller ID is enabled as you receive the "After call search notification", which is a part of the Caller ID feature. In order to receive the instant live caller ID, we require at least 3G or WiFi connection due to technical reasons which is beyond our control.
I would like to add that Truecaller is not specifically developed for "Developer Preview", therefore some small issues could appear.

If you have any questions or concerns, please don't hesitate to contact our "support at truecaller.com". We will try to reply as fast as we can.

Have a nice weekend!

Best regards,
Kamran

Thanks, I'll wait until Denim is released then and see if it works before putting in a support ticket.

 

[Kamran_Mamedi]

Hi again,

Thanks for your understanding. I'm looking forward for that!

Have a nice Sunday and have a pleasant week.

/Kamran

 

[monotheist]

True caller was working like a charm for me, suddenly since the past few weeks it has completley stopped working. I tried to uninstall and reinstall but that has made no difference, I am on WP 8.1 Cyan DP

 

[anguilla1980]

Mine is till working the same, only tells me after the call who called. I was hoping after the last couple updates it would work real time but it isn't.

 

[Gunbust3r]

Mine is broken too, no realtime, or even post call lately. Also in the Truecaller app the history is empty.

 

[rhapdog]

Always on LTE or WiFi, and I get the "After call search notification." I never get the live Caller ID when the call comes in. It does tell me who called after I hang up, though. Kind of useless by that time, as I've already figured it out by talking to them.

I'm on 8.1 Cyan, no DP, on Lumia 635.