Issue with Windows Phone Store Purchase history

[Aditya Chilakamarthy]

hi all, When I tried to re-install the apps after resetting my WP, I'm getting the message "Please try to load apps again" in the Purchase History. Did anybody else faced the same issue in windowsphone.com website?

Adi

 

[Curtieson]

Have you set up your phone again and it is working / functioning properly? It sounds like that error message is received on your PC, correct?

What happens if you try to send a NEW app to your phone?

 

[Mafiatounes]

I am having the same issues on the web marketplace i can only go a bit in history and then it does not want to load previous history. Really weird and hopefully only temporary...

 

[Curtieson]

I am having the same issues on the web marketplace i can only go a bit in history and then it does not want to load previous history. Really weird and hopefully only temporary...

ohhh, I see. Yes...I am getting it too. How far back would it let each of you go?

Mine can go back to May of 2013 which is equal to 3 clicks of "More" for me (when I would click it the 4th time I get the error)

 

[Aditya Chilakamarthy]

Yes the issue is in PC only. I can see only first page, when I try to load second page by pressing more I'm getting that message.

 

[Curtieson]

Yes the issue is in PC only. I can see only first page, when I try to load second page by pressing more I'm getting that message.

What date does the 1st page take you back to in your history?

 

[Aditya Chilakamarthy]

Just 8 days back. Anyways, I have contacted Microsoft support. They said that this is a known issue and they are working on it.

 

[Curtieson]

Be sure to come back and let us know if you see it updated / fixed.

 

[DennisvdG]

I have the same problem

 

[Sgele]

Same problem here. Still happens.

 

[greycounciller]

http://forums.windowscentral.com/wi...lace-purchase-history-issues.html#post1987919

I had the same problem here, took ages to sort out, was a problem MSFT's end. Eventually got everything back though.
They gave me free XBox points and a months music pass for my troubles....wish it would happen again!

 

[Matt Leech]

Same problem here.

Received a replacement Lumia 1020 today, trying to reinstall my apps but history will not go back further than a few pages. Not good!

 

[Aditya Chilakamarthy]

Issue is resolved now. I'm able to access the purchase history now.

 

[Matt Leech]

Problem resolved for me too, and performance is also much better!

Thank you for fixing :wink:

 

[Curtieson]

Awesome, working for me too! When you reported back earlier for me it wasn't fully fixed but now it is.

Weird, but there is maybe 50-75 apps that say App is not available in this region

And it isn't just one here or there, when there is 1 app, there are like 30 in a row.



My first ever app:
Xbox LIVE Extras -> 12/12/2010