Issues with headphones

[Cosmin Reti]

Hi,
I have this issues since i have upgraded to anniversary update. I'm usinf my Lumia 950XL for running and i use endomondo and music as application during running. After about 15 min of running my sound level goes to 10 and no matter what i do, always goes to 0 and i can't hear anything on my headphones. It working like a protection or so beacause if i remove the headphones from my phone i can hear the music in speaker but not in headphones anymore. After a while i can use the headphones again. I looks like a protection because i have no other issues, sound is clear, the phone is not hot, just the sound volume for headphone goes down to 0 and nothing can be done. Thanx a lot.

 

[Chintan Gohel]

does it happen with other earphones or headphones?

 

[Cosmin Reti]

Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.

 

[Cosmin Reti]

Sorry, earphones, not headphones.

 

[Chintan Gohel]

Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.

Sorry, earphones, not headphones.

I'm not sure what the issue could be. Lets wait for the next update - but you can also submit feedback on the issue in feedback hub

 

[PJL99]

Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.

You had the same experience with the earphones on the different devices? Sound like an earphone or app issue, not a 950XL issue.