[L640] Rebooting?

Ntei

New member
Feb 21, 2016
95
0
0
My 640 reboots (up to 3 times a day) on it's own and I do not know why. It runs the latest non insider windows 10 firmware. Any ideas?
 
My 640 reboots (up to 3 times a day) on it's own and I do not know why. It runs the latest non insider windows 10 firmware. Any ideas?

are updates set to install automatically? If yes, disable that. Possibly there's an app that runs in the background which causes your phone to freeze and then restart

The other option would be hard reset which would wipe out all apps and data but give you a fresh install
 
You could also try a soft reset first. Just pull the battery out. I do this after every BIG windows 10 update.
It seems to make the phone more stable.
 
Thanks for the replies, I'll disable the app auto update and will do the battery remove thing. How do I doable the auto updating again? I am a windows phone noob.
 
Thanks for the replies, I'll disable the app auto update and will do the battery remove thing. How do I doable the auto updating again? I am a windows phone noob.

To disable automatic app updates: go to store, settings and toggle off the option for automatic updates
 
Installing insider build 14295 caused this on both of my 640s. Eventually leads to a hard error that requires a complete reset via the Windows Phone Recovery Tool. FYI.