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[L640XL] Unable to play videos?

charlatan1978

New member
Dec 23, 2013
1,805
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Re: Cant play videos on my L640xl😯

Are you on WP8.1?
What file format is the video? (avi, mkv, mp4, etc)
 

charlatan1978

New member
Dec 23, 2013
1,805
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Re: Cant play videos on my L640xl😯

I asked about WP8.1 just in case it had been updated to the W10 tech preview, as I know I have had issues playing videos on that.
Is the mp4 something you have downloaded onto the phone or have you copied it manually (from your pc) on to the phone?
 

varunmechie-me

New member
May 9, 2015
15
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0
Re: Cant play videos on my L640xl😯

I hvnt updated to win 10 technical preview. My phone doesn't play any video irrespective of the source. It just loads for hours.
 

Gaurav Chaudhary002

New member
Dec 22, 2014
13
0
0
Re: Cant play videos on my L640xl😯

soft resetting the phone (pressing the power and volume down button simultaneously) solved the problem for me
 

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