[L640XL] Unable to play videos?

[varunmechie-me]

Default video app loads for hours but doesn't play video. How do I solve dis problem??

 

[charlatan1978]

Re: Cant play videos on my L640xl😯

Are you on WP8.1?
What file format is the video? (avi, mkv, mp4, etc)

 

[varunmechie-me]

Re: Cant play videos on my L640xl😯

L640 xl comes with win 8.1 out of box. Its mp4

 

[charlatan1978]

Re: Cant play videos on my L640xl😯

I asked about WP8.1 just in case it had been updated to the W10 tech preview, as I know I have had issues playing videos on that.
Is the mp4 something you have downloaded onto the phone or have you copied it manually (from your pc) on to the phone?

 

[realwarder]

Re: Cant play videos on my L640xl😯

Try VLC app too.

 

[varunmechie-me]

Re: Cant play videos on my L640xl😯

I hvnt updated to win 10 technical preview. My phone doesn't play any video irrespective of the source. It just loads for hours.

 

[Gaurav Chaudhary002]

Re: Cant play videos on my L640xl😯

soft resetting the phone (pressing the power and volume down button simultaneously) solved the problem for me