L920's compass, prox sensor, accelerometer, gyroscope stopped working, NEED HELP

DCRHAAFMTP

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May 15, 2014
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So my Lumia 920's following hardware has just stopped working and I don't have a clue why:

- magnetometer => maps cannot tell north-south orientation of the phone
- accelerometer + gyroscope => cannot rotate screen / camera fixed in portrait mode
- proximity sensor + light sensor => my phone can no longer adjust brightness and the screen doesn't dim when answering/making calls
- vibration motors => my phone no longer vibrates

it happened yesterday and I have tried soft-resetting, hard-resetting, re-installing software from the recovery tool, all to no avail.
i'm so desperate right now and if anyone knows the fix please comment below
thanks!

PS this is the screenshot from the diagnostics tool, all the grayed out ones are broken

wp_ss_20160630_0001.png
 
So my Lumia 920's following hardware has just stopped working and I don't have a clue why:

- magnetometer => maps cannot tell north-south orientation of the phone
- accelerometer + gyroscope => cannot rotate screen / camera fixed in portrait mode
- proximity sensor + light sensor => my phone can no longer adjust brightness and the screen doesn't dim when answering/making calls
- vibration motors => my phone no longer vibrates

it happened yesterday and I have tried soft-resetting, hard-resetting, re-installing software from the recovery tool, all to no avail.
i'm so desperate right now and if anyone knows the fix please comment below
thanks!

PS this is the screenshot from the diagnostics tool, all the grayed out ones are broken

View attachment 128016

if after all the soft and hard resets, nothing worked, then most likely it must be hardware fault - a loose connection probably. You can search for phone technicians to help you out on this
 
if after all the soft and hard resets, nothing worked, then most likely it must be hardware fault - a loose connection probably. You can search for phone technicians to help you out on this

thank you but there's no nokia care here in thailand so i guess it's the right time to buy a new phone lol
 
thank you but there's no nokia care here in thailand so i guess it's the right time to buy a new phone lol

try any of the local technicians who do general repair of phones, they must be around for repairing all kinds of phones - but make sure to find someone trustworthy
 

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