Lock screen problem

Sammil Lau

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Sep 30, 2013
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I just got my Surface RT couple days ago and I have a problem with the lock screen feature. I can't unlock the screen after it is locked for a few hours. I tried to press the "Start" button, it vibrates but the screen is not displaying, only a black screen, I'm forced to restart it every time it's locked. Is there something wrong with the settings?
 

DBDev

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Jan 13, 2012
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That sounds like something is wrong. Mine does it sometimes too, but very rarely. If this problem continues I think you should do a refresh or reinstallation of the os.
 

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